Before you start adding contacts to your contact database, create categories. These categories should help people find your community members quickly and intuitively.

You can now add your contacts in multiple categories. Select a user and hold down shift or the control key to select more than one category per person.

Persons added as system users (Community Manager, Page Editor, etc) are automatically added to the contacts list, so there is no need to add them again under contacts - if you do, they will appear twice!

Remember to always seek permission before you display a member's contact details - they may not want to be found.

How to add a contact

1. In the site control area: select Manage Tools
2. Select the category you want to update
3. Select Add a new contact
4. Complete the form and select Add details